Detailed status for your store can be viewed here.
Calculated FedEx shipping rates unavailable at checkout, FedEx label purchases also impacted
Update
- We're continuing to discuss the issue with FedEx representatives.
Oct 29, 2025 - 17:55 UTC
Identified
- We've identified the problem impacting calculated FedEx rates and labels, and we're waiting on a solution from the third-party services involved.
Oct 29, 2025 - 16:51 UTC
Investigating
- Some checkouts may not be displaying calculated FedEx rates as expected, due to an outage between FedEx and Microsoft Azure. Backup shipping rate configurations will be used instead. FedEx label purchases are also unavailable.
Oct 29, 2025 - 16:38 UTC
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Admin
Checkout
Reports and Dashboards
Storefront
API & Mobile
Third party services
Support
Point of Sale
Oxygen
Some issues affecting a small percentage of stores may not be reflected here.
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